Teaching, Learning and Student Experience Administrator (Assessment & Progression)

We are seeking a motivated and collaborative individual to join our team as a Teaching and Learning Administrator (Assessment and Progression). This role offers an exciting opportunity to support the administration within the School of Arts, Languages and Cultures Assessment and Progression within a dynamic and inclusive environment.

Responsibilities

• To be responsible for the administration of Teaching and Learning, and Student Administration activities for the team assigned.
• To supervise and coordinate the work of teaching and learning, and Student Administration and act as a point of reference.
• To provide information, advice and guidance to stakeholders.
• To work flexibly as required across the University, supporting the delivery of university and local priorities, operating at all times as a single cross University team.
• To have awareness and active engagement with the need for diversity and inclusion in all that we do for example, when working with individuals who identify with a protected characteristic under the Equality Act, students who are under-represented in higher education as outlined in the University's widening participation strategy.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

Essential Criteria

• Relevant knowledge and experience, including teaching and learning, and/or student administrative policies and procedures.
• Flexible and responsive to customer needs with excellent communication skills and the ability to provide information, advice and guidance whilst maintaining confidentiality.
• Able to supervise staff and coordinate work activities.
• Excellent organisational skills, able to prioritise a variety of work activities in a busy environment and meet strict deadlines.
• Experience of working in a team environment within a large organisation, with the ability to be flexible and provide support for colleagues.
• Good analytical and problem-solving skills with the ability to identify and resolve issues effectively.
• Demonstrates a high level of accuracy and attention to detail.
• Good digital literacy skills with experience of, or willingness to be trained in appropriate systems.
• A commitment to the University's core values and to the provision of the best possible support to our students, staff and customers.

We value transferable skills and real-world experience as much as formal qualifications.

Benefits

• Generous employer pension contribution
• Christmas closure across all departments outside of annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here. We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries about the role, shortlisting and interviews

Name: Kim Marklew

Email Address:

General enquiries and administrative support

Technical and job portal support

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.