Talencia Consulting - Workplace Engineer L2
Posted 20 days 7 hours ago by Talencia Consulting
Contract
Not Specified
Other
Brussel, Belgium
Job Description
Talencia is currently looking for a Workplace Engineer for one of our clients.
Location :Wallonia
Start date : ASAP
Duration : 3 months ( )
Description
Workstation technicians plan and install new and old personal computer systems (iMACD: Install, Move, Add, Change & Deploy) by performing analytical, technical, and administrative tasks.
Your primary duties are as follows:
Your profile
If you are interested in this position, please do not hesitate to send us your updated resume.
Location :Wallonia
Start date : ASAP
Duration : 3 months ( )
Description
Workstation technicians plan and install new and old personal computer systems (iMACD: Install, Move, Add, Change & Deploy) by performing analytical, technical, and administrative tasks.
Your primary duties are as follows:
- Setting up and establishing new Hardware
- visiting the client's or internal user's location in order to perform Hardware maintenance
- assisting customers in using the Hardware and software as specified by the service agreements
- Engage in incident, problem, change, and configuration management ITIL processes.
- When the Service Desk is unable to fix an issue involving workstations and their peripherals, offer second-line support to both internal users and clients.
- Create the required procedures and documentation.
- ensuring that your work is properly managed administratively by keeping track of incidents and problems related to ICT, creating reports, etc.
- Long-term, take on a potential on-call role (24/7)
Your profile
- Between 2-5 years of experience in a similar position
- You've received IT training or have worked in a comparable setting.
- You can communicate well.
- You focus on the client and finding solutions.
- You are able to manage your priorities and stress, especially in the face of user requests. You are a team player who enjoys working in a group.
- You take initiative and act independently.
- Your level of technical expertise:
- Network, software, infrastructure, and so forth, or ITC
- Office automation (Outlook, Word, and Excel)
- Under a corporate Active Directory environment, administer Windows client systems 7.8.10 (DNS, DHCP, File Service, Print Service).
- An advantage is Windows Server 2012 R2 and its support tools, including HP Service Manager.
- As an on-call worker (7/7 and 24/24) you are adaptable (every 6-7 weeks)
- You speak Dutch and French fluently. English language proficiency is a plus.
If you are interested in this position, please do not hesitate to send us your updated resume.