Systems Analyst - Housing

Systems Analyst - Housing

York, UK
Hybrid

Up to £33,000/- pa

iO Associates is seeking a Systems Improvement Officer for a leading Housing Association.

This is an exciting opportunity to join a forward-thinking Housing Association, where you'll play a key role in ensuring their Civica Cx Housing, Repairs & Compliance systems run smoothly and deliver real business value.

Key Responsibilities

• Support and maintain Civica Cx Housing, Repairs & Compliance systems.
• Implement system changes, configuration updates, and quick wins for continuous improvement.
• Act as first point of contact for user issues, escalating where required.
• Liaise with Civica support and internal stakeholders to resolve system issues.
• Produce system documentation, maintain configuration (lookups, letters, etc.), and support testing/upgrades.

Requirement

• Hands-on experience building and configuring Civica systems.
• Understanding of housing, repairs, and compliance business processes.
• Knowledge of housing regulations and standards.
• Strong stakeholder engagement and communication skills.
• Experience with SAVA or Assure systems desirable.

If you're passionate about driving system improvements and want to make a difference in the housing sector, we'd love to hear from you. Apply now!