System Implementation & Support Officer

Overview

System implementation and Support Officer - Secondment/Fixed Term Contract

Salary - £36,363 - £40,777 (Grade 6)

Hours - 37

Contract type - full time, secondment; We will be looking at least 10-month commitment with possible further extension

Work Style - Flexible

We are offering a secondment opportunity within a small team for a System implementation and Support Officer to work closely with our ONE System Manager. We will be looking for someone to assist with our Education System Improvement project, while also supporting day to day BAU activity across our systems.

Responsibilities

• Support implementation and configuration work linked to the Education solution, working alongside stakeholders to understand business needs and system requirements.
• Assist with BAU activities for ONE and other social care/education systems, including system administration, upgrades, maintenance, and user support.
• Help ensure that systems remain accurate, reliable, and meet the needs of colleagues and service users.
• Contribute to continuous improvements across our systems, processes, and integrations.

Qualifications

Ideally, we are looking for someone with previous experience with the EMIS solution or have experience in a system development role as this will be a key part of the secondment.

Other information

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification. Should you wish to discuss this opportunity further, please contact Paul Danks at .

Note on pay and working arrangements

NJC Pay Award for 2026 / 2027: The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.

Equal opportunities

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups. We are a Disability Confident Employer and have various recognitions. We offer a guaranteed interview as long as your application meets the essential criteria for the post where applicable. We encourage an inclusive culture and have staff equality forums.

Recruitment of Ex-Offenders

We are committed to the fair treatment of all employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for vacancies that require a DBS check. We do not discriminate unfairly against any individual on the basis of a conviction or any information revealed as a result of a DBS disclosure.

Attachments

Attached documents: System implementation and support officer (1) (3).pdf