Support Officer Private Rented Assistance Scheme

Overview

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: On-Site Worker

Salary: Starting Salary is £26,824 (Level one) rising to £27,694 (Level Three) per annum (pro rata for part-time) (Pay award pending)

Location: Loxley House, Nottingham, NG2 3NG

About the Role

As a Support Officer for the Private Rented Sector, you will provide administrative and practical support to the Nottingham Private Rented Assistance Scheme (NPRAS) within Nottingham City Council's Housing Solutions service. The role involves assisting citizens who are threatened with homelessness from the private rented sector, helping them access and sustain suitable accommodation. You will also ensure that Housing Benefit and Discretionary Housing Payment claims are submitted and processed for households living in, or moving into, private rented accommodation.

About You

The ideal candidate will have:

• Knowledge of housing legislation in the public and private sector
• Ability to be creative, to be able to identify problems and work to create solutions.
• Ability to advocate and negotiate on behalf of citizens and offer independent advice
• Ability to monitor and track performance data
• Commitment to providing a high-quality customer-focused service

When applying, candidates should provide a written statement along with their CV outlining their key skills and experiences in the priorities outlined above.

• A DBS check for a regulated activity is required for this post.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Rejdi Kercyku, Insight & Resource Officer by email

Closing Date: 31 July 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 10 August 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre:

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