Support Manager - Call & Client Assistance - Temporary from June 1 to September 30

Europ Assistance, a world leader in the field of assistance and emergency services, specializes in medical assistance. We are committed to providing high-quality services. As an Assistance Manager, you are the first voice our clients hear when they need help. You ensure high-quality customer service by answering calls, opening files, and providing first-level support. You play a key role in supporting individuals in difficulty, with efficiency and professionalism. Assistance Manager - Call & Client Support - Temporary from June 1 to September 30 (m/f/d) FROM DAY ONE, AT THE HEART OF THE ACTION. Together for the real thing by handling calls from clients requiring support or assistance. Analyze needs, collect information, and open files. Coordinate with internal teams and partners to ensure complete and accurate documentation of all actions taken.Job duration from June 1 to September 30. Your skills: Team spirit and a sense of quality, a taste for customer service, active listening, and professionalism. Ability to manage multiple tasks simultaneously with rigor. Excellent command of French, German, and English; Italian is a real plus.Benefits: You choose where your office is: depending on your time, you can work up to 60% remote. This gives you more flexibility in your professional life and time to rest, travel, or relax: with five weeks of vacation, you have enough free time for yourself and your interests. With us, you have a lot of freedom to make decisions, think creatively, and have your own ideas. You shape your own career. We stimulate and motivate you. That's why, for your professional future, you have access to a wide range of internal training opportunities.Balancing work and personal life is not always easy. That's why, with us, it is also possible to work part-time. Your health matters to us. With us, you can stay fit by joining various sports groups with others.Next steps: Do you have any questions about the vacant position, your new team, Generali as an employer, or our corporate culture? Sandra will be happy to provide you with information. We look forward to receiving your application.Recruiting Partner: Your employer Europ Assistance is part of the Generali group and is our partner in travel insurance. The company is the world leader in assistance services and cares for individuals and businesses in 208 countries. It provides protection in health, housing, family, cyber, and mobility, in line with its motto: You Live, We Care. jidd66e531aen jit0310aen jpiy26aen