Supplier Management Lead, CIB

Job Title

Supplier Management Lead, CIB

Salary: Up to £120,000 (dependent on experience)

Location: London

Hours: Full-Time

Working Pattern: Hybrid - at least two days per week or 40% of time at an office site. Support for hybrid working and disabilities as per Flexibility Works policy.

About This Opportunity

Join our Corporate and Institutional Banking (CIB) division as our Supplier Management Lead, where you'll lead CIB's supplier governance, third party risk management, operational resilience, outsourcing compliance and performance. This high impact role ensures suppliers operate within regulatory expectations while delivering commercial value and supporting CIB's strategic objectives.

Key Responsibilities

• Supplier Strategy & Governance - Lead the CIB supplier management and third party risk strategy, aligned to Group frameworks and regulatory expectations. Chair senior governance forums, providing oversight of performance, cost, resilience and risk, with clear executive MI and recommendations.
• Maintain executive accountability for our highest criticality suppliers, including those supporting Important Business Services, ensuring robust governance, assurance, and exit and recovery planning.
• Third Party Risk Management - Deliver fit for purpose third party risk processes across the full supplier lifecycle, ensuring compliant, controlled and scalable execution. Strengthen and drive insight through data, automation and tooling to improve risk identification and decision making.
• Lead resilience and scenario testing, with integrated oversight across operational, cyber, financial, ESG, concentration and geopolitical risk, and ensure audit ready evidence.
• Supplier Performance & Commercial Value - Implement performance frameworks (e.g., balanced scorecards) covering cost, service, risk and resilience. Drive value through demand management, contract optimisation and supplier rationalisation, addressing underperformance where needed. Use performance and financial MI to support governance decisions and CIB productivity / cost outcomes.
• Leadership & Stakeholder Engagement - Lead and develop the supplier management team across governance, risk, performance and commercial management. Define and deliver the offshore supplier management operating model, including capability build and transition activity, maintaining service continuity and effective risk control.
• Act as a senior escalation point and trusted partner across COO, CIO, Risk and Procurement; deputise for the Head of Third Party Management and Operational Integrity & Resilience as required.

What We Need From You

• 5+ years' experience leading supplier management / supplier governance for strategic suppliers within a regulated environment.
• 5+ years' experience in third party risk management and outsourcing compliance across the supplier lifecycle.
• Strong knowledge of operational resilience for suppliers, including scenario testing and exit/recovery planning.
• Proven people leadership, including delivery through offshore or distributed teams.
• Strong commercial judgement, with experience improving supplier performance and value (e.g., scorecards, optimisation).
• Experience using automation/analytics tooling to improve supplier insight and risk identification (desirable).

Benefits

• Generous pension contribution of up to 15%
• Annual performance related bonus
• Share schemes, including free shares
• Ability to adapt benefits to lifestyle, e.g., discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies