Supervisor, HR Administration

Responsibilities

• Lead and support a global team of 4 HR Administrators, fostering a positive, collaborative and inclusive team environment.
• Manage full employment lifecycle administration in the EMEA region with emphasis on the United Kingdom, and support global HR Business Partners.
• Monitor and support all team tasks for the employee life cycle (onboarding, offboarding, employee changes) and conduct analysis of team performance.
• Maintain HR systems and employee folders through regular data audits, ensuring accuracy and integrity of employee data across global offices.
• Provide analysis and insights into HR operation activities while collaborating closely with HR Business Partner, HR Leads and the Senior Manager, HR Operations.
• Proactively identify and coordinate process improvement initiatives for more efficient HR operational processes.
• Help implement employee engagement activities and programs globally.
• Guide and drive updates or creation of HR operation documentation and forms while providing HR operational insights for HR policies, toolkits and procedures.
• Serve as an escalation point of contact for employees regarding HR-related queries, raise awareness of applicable HR policies and processes, and work with local HR Business Partners.

Qualifications

• Robust experience in supporting HR Operation processes across the full employment lifecycle.
• Experience using an HR system (Workday) or other HR/Payroll software (preferred).
• Excellent Microsoft Office applications skills, particularly Word, PowerPoint and Excel, with a proven ability to learn new technologies.
• Successful adoption of process improvement standard practices and initiatives.
• Strong communication skills, teamwork orientation and excellent organizational skills with attention to detail.
• Ability to prioritize multiple tasks at high volume, meet deadlines and work under pressure.
• Proactive, curious mindset with a desire to learn, grow and adapt.
• Ability to maintain confidentiality and exercise discretion.
• Team player who can collaborate with direct team, others in the organization and external vendors, while managing time independently.
• Desirable: experience managing a small team or mentoring/coaching colleagues.

Benefits

• Competitive salary
• Competitive vacation allowance
• Calm app
• WFH Allowance
• Life Assurance
• Private Medical Insurance
• Cycle to Work Scheme
• EAP
• Eye Tests & Glasses Contribution
• Simplyhealth Enhanced Health Plan
• Pension Scheme
• Give As You Earn (GAYE)
• Employee Referral Program
• CloudPayNOW Paid Volunteering days
• Marriage Leave
• Bereavement Leave
• Vacation Purchase Plan

CloudPay is committed to being an equal opportunities employer.