Supervisor

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world. It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names: Giorgio Armani, Emporio Armani and A X Armani Exchange.

Responsibilities and expectations of the Supervisor

Sales & Management

Supervising and participating in the sales activities in accordance with the company policy, guaranteeing that the sales team complies with the service model (reception, sales, passage at the cash register, ).

Have good product knowledge and knowledge of the prices of the items.

Implement measures to stimulate and optimize side sales.

The objectives of the sales team, assigned by the Store Manager, analyze and follow up on their realization.

Pass on the daily sales results, stock, best sellers and customer comments to the Store Manager

Guarantee the perfect visual image of the store and the showcases by respecting the guidelines of the Visual Merchandiser.

Development and workforce management

Organize integration programs so that new hires can integrate quickly and effectively

Organize staff training programs to improve product knowledge, customer service, visual merchandising, sales techniques, and inventory management. Ensure that all tasks are carried out in an effective and effective manner.

Animating the daily meetings to strengthen enthusiasm, motivation and involvement of the sales staff

Managing all incidents on the shop floor in a quick and professional manner

Operational

Apply company policies and all procedures.

Ensure that all guidelines are followed in the store (including rules related to health, safety, loss prevention, personnel policy, cash management).

Help the store manager with the elaboration of the schedules to always ensure that the sales floor is sufficiently staffed and that all operational activities can take place.

Actively participate in the inventory

Organizing the classification of the goods at the end of the day to meet visual standards of the store

Open and / or close the store

Cooperate in all daily activities

If necessary Be vigilant and establish procedures to prevent theft and inventory differences.

Key Requirements

ü Relevant retail management experience (at least 3 years)

ü Excellent organizational, time management, prioritization and multitasking skills

ü Strong interpersonal and communications skills

ü Fluent in Dutch and English

ü A constant desire for improvement

ü Strong team player

Requirements

• Retail management experience
• Excellent organizational, time management, prioritization and multitasking skills
• Fluent communication in Dutch and English
• Strong interpersonal and communications skills both verbal and written
• Strong independent work ethic
• MS Office knowledge
• Problem-solving capabilities
• Flexibility
• A constant desire for improvement
• Strong team player
• Care for results, strong business sense with good analytical skills

What we offer

• A full-time contract
• A competitive salary package
• Location Rotterdam The Netherlands
• A stimulating international and multicultural work environment where everyone feels respected and valued