Supervisor - Duke of York's

Supervisor - Duke's at Komedia/Duke of York's

20-hour contract

Will be required to work across both Picturehouse Brighton Venues

We are looking for an experienced and enthusiastic Supervisor who can bring a passion for excellent customer service to this exciting venue. As a Supervisor, you will be on the floor of the cinema, embodying our value of 'Nothing is too much trouble' and supporting the Customer Service Assistants in delivering exceptional service. Additionally, you will assist the cinema Duty Managers in ensuring the smooth daily operation of the cinema.

About Duke of York's

Opened on 22 September 1910, the Grade II-listed Duke of York's is the UK's oldest purpose-built cinema, verified by the Cinema Theatres Association. Over its history, it has evolved from an Edwardian Picture Palace to a 'fleapit' and now a leading independent Brighton cinema. Built at a cost of £3,000 by actress-manager Violet Melnotte-Wyatt on the site of the Amber Ale Brewery, parts of which still remain. It has operated as an arts cinema since 1981 and has hosted various events, including punk rock concerts. After restoration by Picturehouse in 1994, it was returned to its former glory.

Please note, the role requires working 20 hours per week, including evenings and weekends, across any of the seven days.

What We Offer

• Competitive pay, with double pay on bank holidays
• Sales bonuses and late-night working allowances
• Unlimited free cinema tickets and guest tickets
• Free Cineworld tickets, soft drinks, and food & drinks discounts
• Eye care vouchers, paid breaks, and increased pension contributions
• Cycle to work scheme and career development opportunities
• Company sick pay, employee assistance plan, and free 24/7 virtual GPs

Responsibilities

• Cash handling, including reconciliation
• Food handling and stock control
• Use of technology such as IT systems, till operations, and telephones
• Increasing sales and maintaining standards
• Dealing face-to-face with large groups of people
• Addressing and resolving complaints
• Induction and training of Customer Service Assistants
• Coaching and monitoring compliance of staff

We are passionate about our team and their career aspirations. If you see yourself as a future Duty Manager, we offer development opportunities and training to support your growth.