Summer Staff (Baristas & Supervisors)

Summer Staff (Baristas and Supervisors) - Reculver (0 Hour)

Pay: £10.65 - £13.00 per hour (depending on role and age)

Job Description:

• You will be hired on a 0 hour contract. You will be required to be available to work weekends and during school holidays.
• Your location of work will be HatHats Coffee Reculver located by the Reculver Towers.
• Your hourly wage will range from £10.65 - £13 per hour, depending on your age.
• Full training will be provided, including coffee training (as we like our coffee made in the 'HatHats' way!)
• Being a growing business, there are lots of opportunities for career progression and at the end of the summer, there may be an opportunity for a permanent position.

The boxes you'll need to tick

• Excellent 'people person' with amazing interpersonal skills
• Great attention to detail
• Willingness to learn
• Highly organised with excellent time management skills and the ability to prioritise tasks
• Calm and friendly nature
• You must be able to follow process
• You will have the ability to use your own initiative
• You must have two years experience working in a customer service role

In-depths of the job

It is virtually impossible to list all tasks that the outlet supervisor role consists of, however we have listed some of the responsibilities of the role below. As mentioned above, you will receive full on-the-job training to be able to confidently fulfil these responsibilities.

• Leading on the day-to-day operations of the space, working closely with the outlet manager (Supervisor)
• Ensuring that staff on shift are producing drinks and food to the standard of the business (Supervisor)
• Taking the lead for the cleanliness of the venue whilst on shift. (Barista) (Supervisor)
• Ensuring that all reporting during the shift is completed accurately, including reports for Environmental Health Organisation (Supervisor)
• Cash up at the end of the day (Supervisor)
• Assisting/ conducting weekly stock takes (Barista) (Supervisor)
• Customer service and complaint resolution (Supervisor)
• Being a key holder for the outlet; opening and closing the outlet (Supervisor)
• Making and serving hand-crafted drinks (Barista) (Supervisor)
• Cleaning and clearing tables (Barista) (Supervisor)
• Till operation (Barista) (Supervisor)
• Re-stocking products (Barista) (Supervisor)
• Assisting with training new team members, as directed by the outlet manager
• Ensuring that the outlet is prepared for any events taking place (hosted at HatHats, hosted by HatHats, or community events taking place in HatHats locations) (Barista) (Supervisor)
• Using own initiative and creativity to plan and create content for the HatHats social media channels. In addition to producing content, when requested by Head Office, you will be required to feature on the HatHats vlog, that is posted on social media channels and YouTube (Barista) (Supervisor)
• Attending outlet team meetings (Barista) (Supervisor)