Student Recruitment Advisor (Progression) - Greenford

Department: Student Recruitment

Location: Greenford

Type of Contract: Permanent

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. We work in partnership with several of the UK's leading higher education providers to deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing Lives through Education

The Role: The Student Recruitment Advisor promotes and sells university and awarding body programs to our progressing students, responds to potential students across various courses, and helps identify suitable courses to meet their goals.

This role is not eligible for visa sponsorship.

What the role involves:

• Making outbound calls to convert existing students into applications for further qualifications.
• Participating in outreach, events, and community activities to promote GBS and its courses, increasing intake numbers.
• Following up with existing students interested in progressing, supporting them through the application process to enrollment.
• Accurately recording customer data into appropriate systems in a timely manner.
• Traveling to other GBS campuses as needed.

About You:

• Effective communicator with empathy, via phone, face-to-face, and in writing.
• Experience in a customer-facing environment.
• Dedicated to providing excellent service to students.
• Ability to work effectively with others.
• Quick and accurate information processing under pressure.
• Strong organizational skills for tasks, priorities, and time management.
• Proficient in Microsoft Office applications.
• Excellent analytical, problem-solving, and management skills.
• Detail-oriented with sound decision-making abilities.

What we offer:

• 25 days annual leave plus 8 public holidays
• Additional leave per year of service, up to 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible benefits including Cycle to Work, Workplace Nursery, Techscheme, and more
• discounts, wellbeing centre, and more
• Reward and recognition programmes
• £500 employee referral scheme
• Discretionary annual performance bonus

"GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career."

- Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity, and inclusion, providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We work hard to create an environment where everyone feels welcomed.