Student Engagement Administrator - 12 month Fixed Term Contract Scholars Oxford, England, United Kingdom
Posted 3 hours 9 minutes ago by Ellison Institute, LLC
At the Ellison Institute of Technology (EIT), we're on a mission to translate scientific discovery into real world impact. We bring together visionaryscientists, technologists, engineers, researchers, educators and innovatorsto tackle humanity's greatest challenges in four transformative areas:
- Health, Medical Science & Generative Biology
- Food Security & Sustainable Agriculture
- Climate Change & Managing CO
- Artificial Intelligence & Robotics
This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at .
Your Role:This is an exciting opportunity for a highly efficient Administrator tosupportthe StudentEngagementteam within the EIT Education & Scholarships team.The Education & Scholarships team works with undergraduate and graduate students funded to study at the University of Oxford and connected to EIT projects, developing and deploying technology for global benefit.
TheStudentEngagementfunctional areasupportsEIT-funded students to develop their potential and thrive on an elevated trajectory as future innovators and leaders.We lead a high-touch onboarding journey, coordinate a fully integrated internshipprogrammefor undergraduate students,deliver structured skills programming and experientiallearningand cultivate a vibrant, connected student community.
The rolewill require some out-of-hoursworke.g.duringstudent eventsand requires a flexible professional with strong interpersonal skills, exceptionalorganisationalskillsand experience working in a diverse setting.
Your Responsibilities:- Manage the team inbox and other communication channels, coordinatingtimelyresponses and follow-up with relevant teams, and escalating complexorsensitive matters asappropriate.
- Maintainaccurateand up-to-date student records and support the day-to-day administration of processes in Salesforce and other relevant systems, completing routine data entry and quality checks, resolving discrepancies, and escalating system issues or enhancement needs.
- Support the effective management of documents and information across relevant systems, ensuring records areaccurate, organised and handled in line with data-protection requirements.
- Coordinate thedevelopmentand review of key student materials,such asthe Student Handbook, ensuring content is accessibleand engaging.
- Coordinate keylogisticsforstudentsarriving in Oxford, including travel arrangements andprocurement ofnecessary merchandise.
- Provide administrativeand logisticalsupport for meetings, including scheduling, agenda preparation, minute-taking, and follow-up of agreed actions.
- Liaise with internal teams and external suppliers to support the administration of contracts, subscriptions,invoicesand payments.
- Assistwith the planning and delivery of student events, managing logistical components to ensure smooth and memorable experiences.
- Provide general administrativeassistanceto the Student Engagement team asrequired, contributing to a well-functioning team.
- Strong attention to detail.
- Demonstrable administrative experience, including managing enquiries, coordinating follow-upactionsandmaintainingaccuraterecords.
- Strong verbal and written communication with exceptional interpersonal skills
- Strong cultural awareness and sensitivity, with the abilityto work with people from a variety of backgrounds.
- Technically proficientin Microsoft Office, withconfidence inlearningand usingaCRM and other administrative systems.
- Ability tomanageavariedandhigh-volumeworkloadin a fast-paced environment.
- Experience supporting the logisticaldeliveryofevents,meetingsorprojects.
- Demonstrated commitment to the highest standards of ethics and confidentiality.
- Experiencesupporting multiple stakeholders.
- Experience using Salesforce or a comparable CRM system.
- Experience supporting system testing, processdocumentationor the implementation of system improvements.
- Experience working and communicating with students and/or young people, particularlywithin an education,scholarshipor similar environment.
- Salary: Competitive salary + travel allowance + bonus
- Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
- Pension - Employer contribution 7.5%, minimum employee contribution 5%
- Life Assurance.
- Income Protection
- Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
- Employee discounts
- Electric car scheme
- Nursery Salary Sacrifice scheme
- Cycle to Work Scheme
- Family Planning
- Neurodiversity support including advise and assessments
- Coaching & Therapy services
- You must have the right to work permanently in the UK for the duration of the Fixed Term Contract, with a willingness to travel as necessary.
- You will live in, or within easy commuting distance of, Oxford (or be willing to relocate).
- The closing date for this role is Friday 11th September, with a start date to commence at the end of October 2026.