Student Applications Manager

About The Role

Student Applications Manager - 12 Fixed Term Contract

Location: Birmingham OR London, Hybrid

Department: Sales

Help Shape Student Futures. Drive Real Impact. Grow Your Career.

A at QA Higher Education (QAHE), we believe everyone deserves access to outstanding higher education - and your role is key to making that happen. As our new Student Applications Manager, you'll not only guide UK students through one of the most exciting journeys of their lives, but you'll also lead and inspire a high performing team, ensuring the team deliver consistently excellent service and strong results. You'll set clear expectations, coach for success, and manage performance confidently - all while creating an environment where your team can thrive.

If you're driven, customer obsessed, competitive in the right ways, and energised by targets, this is your chance to shine in a fast paced, rewarding environment.

What You'll Be Doing

• Manage the full application pipeline for UK students - from first contact to enrolment.
• Deliver against conversion targets (with bonus opportunities!)
• Build strong relationships across admissions, assessments, recruitment and marketing.
• Own and refine the assessment booking process for applicants.
• Provide first class customer service to students, partners, and agents.
• Run and support offer holder events across our campuses.
• Engage applicants across multiple channels - advising, guiding, and removing barriers to enrolment.
• Keep our CRM data accurate, up to date, and pipeline ready.
• Produce weekly and monthly conversion reports for senior leadership.
• Advise on funding options and support students in meeting requirements.
• Champion our programmes and ensure they meet subscription goals.
• Lead a team, driving performance and effectively manage workload and pipelines.

Every day you'll directly influence a student's decision to join us - and that impact is incredibly powerful.

What Success Looks Like

• Applicants are supported quickly, clearly, and consistently.
• You confidently juggle multiple pipelines across different university partners.
• You convert your agreed application numbers into enrolments.

Who You'll Work With

• Conversion Team Members
• Recruitment, Assessment & Admissions teams
• Marketing and Academic colleagues
• Student Support & Student Finance teams

You'll be part of a vibrant, passionate community focused on growth - for our students, and for you.

About You

• Exceptional customer service and communication skills
• Experience in a sales or conversion role
• We're looking for someone with proven experience leading a team, driving performance management, and effectively managing workload and pipelines
• Strong organisational skills and a drive to hit targets
• The ability to build rapport across diverse groups
• A positive, entrepreneurial, high energy mindset
• Confidence in using CRM systems (Essential)
• Most importantly - you're motivated, competitive, and ready to make a difference.

About QA Higher Education

QAHE is a leading UK private higher education provider, working in partnership with well established UK universities. With 17,000+ students from around the world, we deliver programmes from Foundation to postgraduate level in subjects such as:

• Business
• Computing & Cyber
• Digital Marketing
• Accountancy
• Project Management
• Events Management
• Web Development

We're committed to creating inclusive, safe learning environments for all our students - and we expect the same passion for safeguarding and inclusion from our staff.

Ready to Make an Impact?

If you're ambitious, customer focused, and excited by the idea of helping students build brighter futures, we'd love to hear from you.

Apply today and help shape the next generation of learners.

Important Note

The successful candidate will be required to undergo a Basic DBS check.