Strategy Manager

Hybrid Working Pattern - 2 days per week from Tower Bridge office

Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals.

We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions.

We are looking for a strategic and execution-focussed Strategy Manager to support the implementation of a recent commercial operations and process review conducted by an external consultancy. The review has identified clear opportunities for in-year value creation, along with detailed recommendations for process and operational improvement across commercial. This role is about supporting the management of the output of that review - turning the recommendations into a focussed, prioritised delivery plan, and driving it through to execution. You will work closely with senior leadership and cross-functional teams to ensure initiatives are operationalised effectively and deliver tangible business impact. While this will be the core focus initially, this role will also support other high-priority strategic initiatives and operating rhythms, as needed.

Key Responsibilities

• Lead implementation of commercial operations and process review over a 6 month period
• Own the delivery of recommendations from a recent consultancy-led review, focusing on driving in-year value and sustainable process improvement.
• Develop a prioritised, pragmatic delivery roadmap, translating a long-form report into structured, sequenced projects with clear owners, milestones, and outcomes.
• Ensure timely execution of key initiatives, track progress, manage risks, and drive accountability across teams.
• Work closely with cross-functional teams across Commercial, Product, Finance, Operations, and Tech to align on priorities, dependencies, and execution plans.
• Establish OKRs to measure the business impact of implemented changes and keep leadership informed of progress.
• Ensure that all process improvements and operational enhancements resulting from the commercial operations and process review are thoroughly documented.
• On occasion, support internal operating rhythms (e.g., initiative reviews, steering meetings) and create concise reporting and updates for executive stakeholders.
• On occasion, support leadership with high-impact strategic work, including board prep, quarterly planning cycles, and business reviews.

Skills required

• Strong stakeholder management skills, up to and including Exec level.
• Experience in operational roles
• Proven experience delivering complex, cross-functional projects, related to commercial operations, process improvement, or transformation initiatives.
• Strong project management capabilities, including planning, risk management, stakeholder coordination, and performance tracking.
• Excellent problem-solving and critical-thinking skills, able to distil complexity and drive towards actionable solutions.
• Comfortable working in ambiguity and shaping structure where it doesn't yet exist.
• Strong analytical skills with experience interpreting data to drive strategic decisions and recommendations.

• Strong written and verbal communication; experience crafting compelling narratives for senior stakeholders.
• Focused on outcomes, with a strong bias for execution.

Nice to have

• Experience working with or implementing recommendations from external consultants.
• Startup or high-growth experience
• MBA or equivalent experience
• Experience preparing board materials and managing investor relations.

• Everyday Flex - greater flexibility over where and when you work
• 25 days annual leave + extra days for years of service
• Day off for volunteering & Digital detox day
• Festive Closure - business closed for period between Christmas and New Year
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London - or membership in regional offices
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary