Strategic SaaS Customer Success Manager (AdTech/MarTech)

Posted 6 hours 22 minutes ago by Madrona Venture Labs

Permanent

Full Time

Call Centre / Customer Service Jobs

London, United Kingdom

Job Description

Madrona Venture Labs is seeking a Commercial Customer Success Manager in London. This role involves managing customer relationships, driving adoption, and facilitating engagement with the Branch platform.

A strong candidate will have 1-2+ years in customer success or similar roles and excel in client management and communication. The position offers a hybrid working arrangement and requires some travel.

We offer competitive benefits, including health programs and retirement planning options.