Strategic Mid-Market Customer Success Manager

A global software company is looking for a Customer Success Manager in Greater London to drive customer transformation and manage success for mid-market clients. This role involves owning the full customer lifecycle, ensuring product utilization, and leading renewals. Ideal candidates have 3-5 years of Customer Success management experience and possess excellent communication, detail orientation, and the ability to work under pressure. The position offers the flexibility of remote, hybrid, or office work, aligning with personal and family needs.