Strategic Enterprise CSM - London Hybrid

A leading technology platform in London is seeking a Strategic Customer Success Manager to support and grow strategic customer accounts. You will guide customers through deployment, ensure value realization, and act as a trusted advisor through their lifecycle. The ideal candidate has 5+ years in SaaS Customer Success, excels in C-Suite interactions, and fosters strong customer relationships. The role features a hybrid schedule with in-office days on specific weekdays, ensuring collaboration and support for customers' success.