Strategic Customer Success Manager: Remote-First Growth & Retention

Posted 19 hours 25 minutes ago by Land Technologies Ltd.

Permanent

Full Time

Call Centre / Customer Service Jobs

London, City Of Westminster, United Kingdom, NW1 4

Job Description

LandTech is seeking a Strategic Customer Success Manager on a 14-month fixed-term contract in the United Kingdom. You will own the full customer lifecycle, driving adoption, renewal negotiations, and ongoing ROI for mid-market customers.

You will act as a trusted advisor across stakeholders, using usage data to guide proactive churn mitigation and identify expansion opportunities. A data-driven, high-touch approach will inform product feedback and strategy.