Strategic Customer Success Manager - Enterprise Tech (Hybrid EU)

Posted 6 hours 20 minutes ago by Triwill Group

Permanent
Full Time
Call Centre / Customer Service Jobs
Dublin, Dublin, Ireland
Job Description

MongoDB is seeking a Customer Success Manager based in Dublin or Paris for a hybrid working model. You will become the main contact for end users, leveraging technical and account management skills to drive value.

The role requires deep customer empathy, ownership of a book of business, and collaboration with Sales, Professional Services and Solutions Architects to ensure successful outcomes. Fluency in French and English is required; you will guide strategic reviews, identify opportunities to