Strategic Customer Success Director - Tier 1 Accounts

A leading treasury and payment solutions company in London is seeking a Customer Success Director to manage Tier 1 customers. This role drives the post-sale lifecycle and enhances customer relationships by applying deep industry expertise. The ideal candidate will have a proven track record in customer success and account management within B2B SaaS or FinTech/InsurTech environments. The position supports a hybrid work arrangement, ensuring flexibility and work-life balance.