Strategic AI CSM - French-speaking (Enterprise)

A leading AI Customer Service firm in London seeks a Strategic Customer Success Manager who will develop trusted relationships with clients and guide them through AI-driven transformations. The ideal candidate will have over 8 years of experience in customer-facing roles, strong skills in business process mapping, and be fluent in French. The role includes optimization recommendations and leading strategic planning sessions, aiming to drive significant outcomes for enterprise customers. Join a company that values diversity and offers a hybrid work model.