Strategic Account Manager, Customer Success (Hybrid)

Posted 17 hours 18 minutes ago by Russell Publishing

Permanent
Full Time
Call Centre / Customer Service Jobs
Kent, Brasted, United Kingdom, TN161
Job Description

Russell Publishing is hiring a Customer Success Manager in Brasted, Kent. In this role, you will manage a portfolio of high-value accounts, ensuring customer satisfaction and loyalty through strong relationship building.

The ideal candidate will have at least 3 years of experience in account management or customer service within a B2B environment, strong communication skills, and the ability to manage multiple projects simultaneously. Benefits include hybrid working, pension contributions, and a supportive work environment.