Store Manager Lifestyle Retail Brand

About the Role

As the Store Manager, you will be the driving force behind our store's success, leading a high-performing, engaged team while delivering an exceptional customer experience. Here's what your day to day will look like:

Leadership & Team Building

• Recruit, develop, and inspire a team of passionate Brand Ambassadors.
• Foster a culture of accountability, inclusivity, and high performance.
• Coach and guide individuals to reach their full potential.

Commercial Performance

• Own store KPIs, including sales, conversion, average transaction value (ATV), and profitability.
• Analyse trading performance and take proactive actions to drive results.
• Ensure the strong execution of visual merchandising and product launches.

Consumer Experience

• Deliver a best in class retail experience rooted in product expertise.
• Lead by example - set the standard for service and storytelling.
• Ensure the team confidently communicates the technical benefits of our products.

Brand & Community Engagement

• Position the store as a hub for the local outdoor community.
• Build strong relationships with local groups, universities, and partners.
• Drive events and activations that bring the brand to life.

Operational Excellence

• Oversee all store operations, including stock management, compliance, and processes.
• Ensure a safe, efficient, and well organised retail environment.

What You'll Bring

• Proven retail leadership experience (as a Store Manager or a strong Assistant Manager ready to step up).
• A track record of delivering commercial results through effective people management.
• A passion for the outdoors and/or performance led products.
• A strong sense of ownership and accountability.
• Resilience, adaptability, and a solutions focused mindset.
• The ability to inspire, coach, and develop high performing teams.
• Commercially astute with excellent analytical skills.
• Outstanding communication and storytelling ability.

Why Join Us?

As part of our Manchester team, you'll play a vital role in shaping a new store that embodies the spirit of exploration and innovation. You'll help build a trusted destination where customers can discover high quality products, receive expert advice, and connect with a brand that understands their outdoor journey.

Equal Opportunities Employer

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and abilities. By showcasing talents, skills and unique experience in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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