Store Manager
Posted 5 hours 28 minutes ago by The Coffee House
Join Our Passionate Team as a Coffee House Enthusiast!
Role: Store Manager
Salary: Up to £28,000 per annum
Contract: Permanent, offering a minimum of 40 hours per week
About Us: Calling all coffee lovers! At The Coffee House, nestled in the heart of Newcastle-under-Lyme, we're not just brewing coffee - we're crafting experiences. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub.
About You: Are you ready to bring your energy and enthusiasm to our team? Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As The Coffee House Store Manager, you'll lead day-to-day store functions, maintain flawless operations, deliver an outstanding guest experience, and empower the team to reach new heights.
What You Will Bring:
- Leadership and Management: Inspire and invigorate our team, orchestrate shifts, foster a vibrant work environment, and drive teamwork.
- Guest Experience: Create memorable, personalised experiences; address questions and resolve issues professionally and warmly.
- Quality Control: Maintain standards of excellence; ensure equipment is well-maintained for consistent quality.
- Product Expert: Develop an in-depth understanding of offerings to confidently advise guests; craft great coffee and be knowledgeable about teas, coolers, and seasonal ranges.
- Training and Development: Lead engaging training, provide constructive feedback, and nurture a culture of growth and continuous improvement.
- Operational Efficiency: Oversee daily store operations, manage ordering, stocktaking and replenishment, maintain cleanliness, manage cash flow, and monitor sales and performance metrics to achieve financial objectives.
Responsibilities emphasise ensuring smooth store operations, exceptional guest experiences, and effective leadership of the team, with a focus on operational excellence and financial stewardship.
Our StoryHi! We're Chris and Stephen - brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.
Our journey began back in 2011, when we opened our very first store in Lymm. Fast forward 14 years, and we're preparing to open our next location with more on the horizon. We remain a proudly independent business, driven by passion and determination that inspired us from day one. We're a fast-paced, growing company with a culture where every team member is valued, because our people are the key to our success.
Our vision is to become the leading independent coffee operator in England. We offer delicious, high-quality products, modern spaces, and passionate, friendly teams. If you're ready to grow with a company that's leading the way, we'd love to hear from you.
THE COFFEE HOUSE ACADEMY: We recognise structured training is key to success, development and happiness. We have created The Coffee House Academy to provide new staff with training elements to kick start their journey with us.
Job DetailsJob type: Permanent
Posted: 2025-09-10