Store Manager - Cheshire Oaks (Full-Time)

Store Manager - Cheshire Oaks (Full-Time)

We are currently seeking a proactive, results-driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high-performing team to beat their targets and provide a world-class service, then we'd love to have you join us!

The role

The store manager is our brand ambassador and responsible for the store's overall commercial success. You will manage the assistant manager and a team of supervisors and sales assistants, supporting them to create special memories for our customers.

Key responsibilities

• Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising opportunities to exceed KPIs, whilst setting an example in exemplary customer service
• Maintain a strong retail floor presence, educating and influencing the store, and ensuring back-of-house activities enable successful commercial execution
• Become a Pandora product expert through thorough training and, with support from the regional sales manager, nurture and develop your team to unlock their full potential and support their succession

Desired qualifications

• Proven experience driving sales and profitability in store
• Passion for driving a culture of exemplary customer service
• Ability to understand and translate Pandora's local and global business strategy into the delivery of store, regional and division KPIs
• Experience using data to identify trends, issues and root causes, and the ability to act on opportunities
• Strong communication skills to establish and coach a high-performing team
• Adaptable and flexible to changing business needs
• Positive, can-do attitude with enthusiasm for Pandora product and core values
• Well-presented appearance and passion for retail

Benefits

• Highly competitive salary
• Monthly bonus of 10% if sales targets achieved (potential 20% for stretch targets)
• Generous annual jewellery uniform allowance
• Access to online benefits platform with retail, hospitality and entertainment discounts
• Support for you and your loved ones through our Retail Trust (health, wellbeing, financial and legal advice)
• Parties, incentives and gifts throughout the year
• Employee discount and other excellent benefits

Location

England, United Kingdom of Great Britain and Northern Ireland