Store Manager - Blackpool (Full-time)

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Interview process from mid-May / June 2025

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance, and other excellent benefits!

We are currently seeking a proactive, results-driven store manager to join our team. If you thrive on leading retail operations, inspiring a high-performing team to surpass targets, and providing world-class service, then we'd love to hear from you!

In the UK, we are proud to be recognized in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.

The role

The flagship store manager is our brand ambassador responsible for the store's overall commercial success. You will manage the assistant manager and a team of supervisors and sales assistants, supporting them in creating memorable experiences for our customers.

What to expect from the role

• Support and motivate the in-store team daily to achieve and surpass KPIs by identifying opportunities and exemplifying exemplary Pandora customer service.
• Maintain a strong retail floor presence, educate and influence the store, and ensure back-of-house activities support successful commercial execution.
• Receive thorough training on our handcrafted luxury products to become a Pandora product expert. With support from the regional sales manager, you will nurture and develop your team's potential and support their career progression.

The successful candidate

Our store managers are brand ambassadors. The ideal candidate will be a capable leader and passionate team player, confidently supporting their team to deliver an unforgettable Pandora in-store experience.

Experience with a leading brand or desirable consumer retailing is preferred. If you are a senior supervisor or current assistant manager seeking your next challenge, this could be the opportunity for you. We look for individuals who embody our core values of dreaming, daring, caring, and delivering.

Essential qualities include:

• Proven experience in driving sales and profitability in a high-turnover store
• A passion for delivering exemplary customer service
• An understanding of Pandora's local and global business strategies and the ability to translate them into store, regional, and division KPIs
• Experience using data to identify trends, issues, and root causes, and taking action accordingly
• Strong communication skills to coach and develop a high-performing team
• Adaptability and flexibility to changing business needs
• A positive attitude and enthusiasm for Pandora's products and values
• A well-presented appearance and passion for retail and desirable products

Why work with us?

Our people are key to our success. We offer a competitive rewards package and opportunities for career progression.

• Highly competitive salary
• Monthly bonus of 10% if sales targets are met (potentially 20% for stretch targets)
• Annual jewellery uniform allowance to express your style
• Access to our online benefits platform with discounts across retail, hospitality, and entertainment
• Support through 'Retail Trust' for health, wellbeing, financial advice, legal aid, and more
• Parties, incentives, and gifts throughout the year

If you have the relevant skills and are seeking a new challenge, please apply now.

Pandora's recruitment procedures are transparent and fair, ensuring equal opportunity for all applicants. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

If you require reasonable adjustments during your interview(s), please inform us as soon as possible.

About Pandora

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is designed to inspire self-expression and share stories and passions. Pandora operates in over 100 countries through more than 6,800 points of sale, including over 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and uses recycled silver and gold in its jewellery. The company is committed to sustainability, aiming to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.