Store Manager - Argento Belfast

Lead. Inspire. Grow.

Are you a passionate retail leader who thrives on motivating teams, delivering exceptional customer experiences and driving commercial success?

Argento, one of the UK and Ireland's leading fashion jewellery retailers, is looking for an ambitious and customer-focused Store Manager to lead our Belfast store.

This is an exciting opportunity for an experienced retail manager, or an ambitious Assistant Manager ready to take the next step in their career.

The Role

Position: Store Manager
Location: Argento Belfast,7-11 Royal Avenue, Belfast, BT1 1FB

Contract: Permanent, Full-Time (40 hours per week)

The role includes a flexible shift pattern across daytime, evenings and weekends.

Reward Package

Salary: £32k - £34k per annum (depending on skills and experience)
Bonus: Achievable monthly performance bonus

Benefits

• Generous employee discount after successful completion of probation
• Monthly bonus scheme
• NEST Pension Scheme
• Comprehensive training and development programmes
• Brand-specific product training
• Regular staff incentives and competitions
• Career progression opportunities within a growing business

About the Role

As Store Manager, you'll be the driving force behind the success of your store.

Reporting to the Area Manager, you'll lead from the front, creating an inspiring environment where colleagues feel motivated, customers feel valued and commercial targets are consistently achieved.

You'll be responsible for developing a high-performing team, delivering exceptional customer service and ensuring operational excellence across all areas of the business.

As part of your role, you will also become a keyholder and receive training in ear piercing, one of our most popular in-store services.

What You'll Be Doing
Leading Your Team

• Inspire, motivate and develop a high-performing team
• Create a positive culture focused on performance and customer service
• Coach colleagues to maximise their potential and support succession planning
• Recruit, onboard and retain talented team members

Driving Sales & Service

• Lead the team to achieve and exceed sales targets and KPIs
• Deliver an exceptional customer experience at every opportunity
• Identify opportunities to increase sales, customer loyalty and store performance
• Set the standard for outstanding Argento customer service

Managing Store Operations

• Oversee all day-to-day store operations
• Manage rotas, payroll and staffing levels in line with budgets
• Complete cash handling, banking and keyholder responsibilities
• Plan stock takes, sales launches and seasonal activity
• Ensure compliance with all company policies, procedures and health & safety requirements

Commercial Excellence

• Analyse store performance and identify growth opportunities
• Manage costs and profitability effectively
• Deliver visual merchandising standards that inspire customers and maximise sales
• Protect company assets through strong stock control and security practices

What We're Looking For

We're looking for a confident leader who is passionate about retail, people and delivering results.

Essential Skills & Experience

• Minimum 2 years' experience managing a high-volume retail store
• Proven success leading, coaching and developing teams
• Strong commercial awareness and experience working in a KPI-driven environment
• Experience recruiting, onboarding and training colleagues
• Excellent communication and interpersonal skills
• Strong organisational and planning abilities
• Experience managing payroll, rotas and store budgets
• Understanding of profit and loss performance
• Confident using POS systems, Microsoft Office and retail technology
• Passion for delivering outstanding customer experiences
• Positive, proactive and professional approach

You'll Also Be

• A natural people leader
• Commercially minded and results driven
• Comfortable making decisions and taking ownership
• Passionate about developing others
• Enthusiastic about jewellery, fashion and creating memorable customer experiences

Why Join Argento?

At Argento, our people are at the heart of everything we do. We invest in our teams, celebrate success and create opportunities for career growth across our stores and Head Office functions.

If you're looking for a role where you can make an impact, lead a successful team and develop your retail management career with a growing business, we'd love to hear from you.