Stephens Bakery - Assistant Manager - 30 Hours - Causewayhead

Assistant Manager

30 hour contract Stirling

As an Assistant Manager at Stephens Bakery, you are a key leader in the shop. You take responsibility for leading the team day to day, ensuring the shop runs smoothly, safely, and efficiently. Each day you will help deliver great customer service, high-quality products, and a positive, motivated team.

Job: Assistant Manager

Hours: 30 Hours - flexible shifts over midweek and weekends

Location: Stirling Area

Rate of Pay: from £14.48 per hour

Responsibilities

• Lead the shop team during your shifts-setting the pace, making decisions, and keeping everyone focused.
• Be involved in rota planning and solve short-term cover issues when in shop.
• Help support with team performance issues.
• Be a visible and approachable leader, actively supporting your team through busy periods and challenges.
• Role model high standards of customer service, teamwork, and professionalism.
• Support with team development, helping to train new starters and give guidance to others.
• Actively serve customers alongside the team and model excellent customer service.
• Make sure the shop is always welcoming, clean, and well-stocked with fresh, high-quality product.
• Help ensure the team follows all food safety, health & safety, and company policies.
• Carry out daily checks and paperwork to keep the shop compliant and safe.
• Manage opening and closing duties, till processes, and cash handling. Support ordering, stock rotation, and waste control.
• Promote teamwork and a positive atmosphere, stepping in to resolve issues early.

What We're Looking For

• A confident communicator who enjoys supporting and guiding others.
• Someone who thrives in a fast-paced, customer-focused environment.
• Great at juggling tasks and organising team workloads.
• Comfortable delegating and receiving feedback.
• Someone who takes pride in offering consistently great service - every single time.

Benefits

• Competitive salary: £14.48 per hour
• Free food on shift - lunch is on us
• Gifts for special occasions (Christmas, length of service & weddings)
• Staff referral scheme - earn up to £150 for each successful referral
• 20% staff discount across all Stephens shops
• Free confidential counselling for mental health, money, legal, or work matters
• Discounts at over 1,000 retailers, including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities - we love to promote and develop from within