Stage 2 Complaints Investigator & Customer Care Specialist

United Cerebral Palsy of Georgia is seeking a dedicated and detail-oriented Customer Care & Complaints Officer to manage Stage 2 complaints ensuring a thorough, fair, and timely resolution process. This key role focuses on delivering high-quality outcomes while maintaining excellent customer care standards in complex situations.

The ideal candidate will have proven experience in complaint handling, strong investigative skills, and a commitment to excellent customer service. This position offers hybrid working and competitive rates of pay.