Staff IT Asset Architect

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we are the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. Join the IT Infrastructure team, where we provide the foundational technology that powers our entire organization and help our infrastructure remain visible, manageable, and optimized.

Overview

We are seeking a Staff IT Asset Architect (IC4) to serve as the lead designer and strategist for our global Asset Management programme. This high impact, cross functional role spans the full breadth of our technology estate: endpoints, data centre infrastructure, cloud accounts and subscriptions, applications, and business services.

Responsibilities

• Architectural Strategy - Lead the design and evolution of our asset and configuration management architecture within ServiceNow, ensuring it scales to cover all asset classes and supports both technical operations and business service visibility.
• Taxonomy & Governance Design - Define and own the enterprise asset tagging and metadata standards; establish policies that govern how assets are registered, classified, and decommissioned across business units.
• Strategic Integration - Design and oversee integrations between ServiceNow and external systems including AWS, Azure, GCP, FinOps tooling, security scanners, and endpoint management platforms.
• Full Spectrum Asset Lifecycle - Ensure end to end lifecycle visibility across all asset classes: physical endpoints, data centre hardware, cloud accounts and subscriptions, SaaS applications, and internal services.
• Cross Functional Leadership - Act as the primary bridge between Infrastructure, InfoSec, Finance, and Cloud Operations. Design workflows, standards, and governance frameworks that these teams use to manage risk, control spend, and maintain compliance.
• Automation Roadmap - Drive the organisation toward autonomous asset management by designing self healing workflows and automated discovery processes that reduce manual effort and proactively correct data quality issues.
• Service Mapping & Dependency Visibility - Lead service mapping initiatives for critical applications, ensuring full visibility into upstream and downstream dependencies to support disaster recovery and business continuity planning.
• Executive Reporting & CMDB Health - Develop KPIs and observability frameworks that communicate asset programme health, infrastructure risk, and financial exposure to VP and C suite stakeholders in clear business terms.

Required Experience

• 7+ years in IT Infrastructure or IT Asset Management, with at least 3 years in a lead or architect capacity.
• Demonstrated experience operating across multiple asset domains, including physical infrastructure, cloud, and application portfolios.
• BSc/MSc in a related field or equivalent experience.
• Proven ability to design and enforce enterprise wide asset governance frameworks, including tagging taxonomies, lifecycle policies, and data quality standards.
• Strong hands on experience with ServiceNow (CMDB, Discovery, Service Mapping) and familiarity with the Common Service Data Model (CSDM).
• Solid understanding of multi cloud environments (AWS, Azure, GCP) and how cloud native resources, accounts, and subscriptions are managed as assets.
• Experience designing integrations between asset management platforms and external data sources; comfortable with APIs and automation tooling.
• Demonstrated ability to drive adoption of standards and governance frameworks across teams where you hold influence rather than direct authority.
• Strong communication skills across technical and non technical audiences; ability to translate complex infrastructure data into business risk and financial language for senior stakeholders.

Preferred Experience

• ServiceNow Certified Implementation Specialist (CIS) in Discovery, Service Mapping, or Hardware Asset Management.
• ITIL v4 Managing Professional or Strategic Leader.
• FinOps Certified Practitioner or equivalent cloud financial governance experience.

Benefits

• Generous PTO policy and Unplugged Days.
• Support for work life balance with flexible WFH policy.
• Mental & Physical Wellness programs.
• Phone and Internet reimbursement program.
• Access to continued career development.
• Comprehensive benefits and competitive packages.
• Paid volunteer time.
• Employee Resource Groups.

Important Notice

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