Sr Manager, Sales Solution

Make your mark at one of the biggest names in payments. We're looking for a Sr Manager, Sales Solution to join our high-performing Enterprise team and drive the next phase of growth across the region.

The Sr Manager, Sales Solution is responsible for leading a team of Solution Consultants and ensuring the delivery of best-in-class technical and operational solutions throughout the sales process. The role provides strategic oversight of pre-sales engagements, collaborating closely with Sales, Product, Engineering, Operations, Finance, Legal and Partner teams, and serves as a trusted advisor to both customers and internal stakeholders.

What you'll own

Leadership & People Management

• Lead, coach, and develop a high-performing team of Solution Consultants.
• Drive operational change, continuous improvement, and best-practice across the Solutions Consulting organisation.
• Oversee all technical pre-sales activities supporting complex commercial opportunities, product implementations, and solution deployments.
• Ensure the development and presentation of compelling technical, financial, and operational solutions that address customer requirements and business objectives.
• Support strategic deals and critical customer escalations where required.
• Develop and oversee customer installation, implementation, and systems integration plans.

Customer & Strategic Engagement

• Build trusted relationships with customers, prospects, partners, and executive stakeholders.
• Ensure proposed solutions are scalable, commercially viable, operationally sound, and aligned with customer objectives.

Cross-Functional Collaboration & Execution

• Drive cross-functional alignment and execution across Product, Engineering, Implementation, Solutions Consulting, Billing & Finance, Operations, Legal, Sales, Marketing, and Partner Management teams to deliver on committed customer and business outcomes.
• Ensure effective collaboration between pre-sales, delivery, and support organisations to maximise customer success.
• Act as the voice of the customer to Product teams, influencing future product development and commercial strategy based on customer demand and market opportunity

Solution Processes

• Identify opportunities to improve processes, tools, and technical capabilities within the Solutions Consulting function.
• Champion innovation and continuous improvement to enhance customer outcomes and commercial performance.

What you'll bring

• Proven experience leading and coaching Solution Consultants, Sales Engineers, Solution Architects or similar technical presales teams
• Extensive experience supporting complex enterprise sales opportunities
• Ability to translate customer business requirements into technical solutions
• Experience influencing and engaging with senior stakeholders across various functions
• Demonstrated success transitioning pre-sales to implementation and support
• Strong payments knowledge

It's a bonus if you have

• Experience working with card schemes, payment networks, or strategic partnerships.
• Experience in enterprise payments, acquiring, issuing, or broader financial services ecosystems.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.