Specialist Supervisor - Drills

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Reporting to the HMS & Drill Services Manager, the Specialist Supervisor - Drills will join our HMS & Drill Services team on a permanent full-time basis at our South Guildford Headquarters.

This role involves leading and mentoring a team of Drill Technicians, providing technical support, and partnering with customers to build long-term, mutually beneficial relationships.

Roster: Monday to Friday, 10.5 hours per day (including meal break)

What You'll Do:

• Coach and develop a team supporting surface mining drills across multiple OEMs
• Oversee aftersales equipment support, warranty repairs, and performance strategies, including major shutdown works
• Conduct regular site visits to build and maintain strong customer relationships
• Provide hands-on technical support to Drill specialists and technicians

Skills & Experience:

• Demonstrated leadership and management experience in a supervisory role
• Background in Field Service and mine site operations
• Strong technical aptitude with Drill equipment
• Flexibility and willingness to travel to site as required
• Advanced stakeholder engagement and relationship-building skills
• OEM dealership experience is advantageous

Our Benefits, including but not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown
• Health & Wellness - Discounts with BUPA, Fitness Passport for gym access across Australia, and EAP support for you and your immediate family
• Culture & Career - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our WesTrac Institute
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we celebrate diversity and create a culture where employees feel safe to be authentic. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.