Spanish & German speaking Customer Service Executive
Posted 11 days 2 hours ago by The Language Business
SPANISH AND GERMAN SPEAKING CUSTOMER SERVICE EXECUTIVE
LANGUAGES
Fluent Spanish is essential as well as a good level of German and English
LOCATION
South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY
SALARY
£28,000 - £30,000
COMPANY AND BACKGROUND
Our client is a world leading exporter of some of the world's most recognised brands in the luxury goods sector.
JOB RESPONSIBILITIES
This is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish & German speaking Export Customer Service Executive.
You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:
Initially it will be a 1 year contract but with excellent prospects for a permanent position.
- Placing customer orders for products
- Advising customers of queries on orders and finding solutions for them
- Dealing with customer complaints
- Liaising with courier and freight companies
- Monitoring the efficiency of the export operations in the territories you are responsible for
- Providing support to the Export Sales Teams
CANDIDATE EXPERIENCE / SKILLS
- Fluent Spanish is essential as well as a good level of German and English
- Previous customer service experience or administrative experience is essential
- A clear and confident communicator
- Effective at prioritising and able to work to deadlines and under pressure
SALARY
£28,000 - £30,000 pa depending on experience plus benefits
WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 - 16.00 OR 9.00 - 17.00
CONTACT: Lisa Grimes