Solutions Engineer

Requirements

• You have a total of 3-6 years of professional experience, including 2-3 years in a Solution Engineering or Solution Architecture role, with hands on experience working with APIs and SDKs, ideally in fast paced startup or scale up environments
• You are proficient in one or more programming languages (Java, Python, JavaScript/TypeScript, Ruby, Golang, C#, .Net)
• You have experience with debugging API calls and monitoring tools (Grafana, Splunk, etc.)
• You have strong skills in technical diagramming (sequence diagrams, system diagrams, mockups)
• You have proven technical leadership on user facing projects, from design through delivery
• You have excellent communication and presentation skills, with the ability to engage both technical and non technical stakeholders
• You are confident in leading workshops, demos, and discovery sessions with executive audiences
• You have a track record of aligning technical solutions to business objectives and driving measurable customer outcomes
• You are fluent in English; additional languages (Arabic, French, German, Italian, Spanish) are a plus
• Familiarity with the payments space (checkout, authentication, payouts, marketplaces) is a strong plus

What the job involves

• You will lead end to end integration engineering - from high level architecture design through hands on code implementation
• You will act as the technical expert and main point of contact in both pre and post sales, supporting positioning, closing, and onboarding of new merchants
• You will build trusted relationships with merchants by educating them on Payrails' unique value proposition, best practices, and product roadmap
• You will deliver solution demos, executive briefings, and technical workshops that showcase how Payrails solves complex payment challenges
• You will collaborate cross functionally with Payment Strategy, Sales, Product and Engineering teams to deliver seamless onboarding and drive continuous improvements
• You may travel occasionally to customer sites to oversee installations, workshops, or technical deep dives