Solutions Architect - Support
Posted 7 days 1 hour ago by Hazelcast
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Solutions Architect - Support
Description WHAT WE NEED We are looking for a Solutions Architect in our Support Department to work with Software Engineers and Operations Staff at leading organizations, both small and large, around the globe. We need someone with a software engineering background and a strong aptitude for troubleshooting, that is looking for a new challenge. If investigating complex issues that may never have been seen before, and digging into source code or evaluating a network stack to understand how things work sound interesting to you then you'll definitely enjoy this opportunity.
Above all, we want someone who is an enthusiastic team player who can communicate well, and is eager to learn and help others.
WHAT YOU'LL DO
WHAT YOU HAVE
BENEFITS
Department: Global Support
Employment Type: Permanent - Full Time
Location: Remote, UK
Description WHAT WE NEED We are looking for a Solutions Architect in our Support Department to work with Software Engineers and Operations Staff at leading organizations, both small and large, around the globe. We need someone with a software engineering background and a strong aptitude for troubleshooting, that is looking for a new challenge. If investigating complex issues that may never have been seen before, and digging into source code or evaluating a network stack to understand how things work sound interesting to you then you'll definitely enjoy this opportunity.
Above all, we want someone who is an enthusiastic team player who can communicate well, and is eager to learn and help others.
WHAT YOU'LL DO
- Become an expert on Hazelcast products
- Work directly with customers and the community to diagnose development and operational issues
- Research, identify, reproduce and documents bugs
- Think outside your role to improve our company products
- Write blog posts, speak at user groups/conferences, help with benchmarks, and other project work.
WHAT YOU HAVE
- Experience with Java core, multithreading/concurrency, and network programming
- Able to troubleshoot and tune for performance (e.g. TCP/IP, Multicast, JVM, Garbage collection)
- Experience of working with Distributed caching, scalability and high availability systems
- Knowledge and hands-on experience with Data storage (SQL, NoSQL, Graph, "big-data")
- Handle stressful situations with grace and enjoy helping others
- Communicate complex ideas with simplicity and clarity
- Excellent written and oral communication skills.
- Experience with Hazelcast
- Cloud deployment (Amazon, Azure, Google, K8s etc)
- Windows and/or UNIX/Linux System administration
- Large production deployments
- VM and containerization technologies
- Other open source projects
BENEFITS
- 25 days annual leave + Bank holidays
- Group Company Pension Plan
- Private Medical Insurance
- Private Dental Insurance
- Life Insurance
- EAP (Employee Assistance Program)