Solution Architect

A bit about the team .

The Fares, Ticketing and Retail programme aims to transform the customer retail experience and delivering a rail retail revolution. We are working across the industry to make retailing simpler and better for customers, improve the railway's profitability and establish a retailing environment where continuous improvement is easy.

This is a once in a generation opportunity to be part of a multidisciplinary team delivering on improving the things which customers regularly identify as a priority to fix. You may have already seen some of our work: Pay As You Go pilots announced in the West Midlands and Greater Manchester, and 'Simpler Fares' trials on some long distance routes. Our projects aim to give customers the confidence that they can easily book a journey in a way which best suits them, pay the best value price, access accurate travel information and receive exceptional aftercare service. We believe an excellent customer retail experience is key to ensuring long term sustainability of our railways.

The job .

As Solution Architect you will be responsible for designing, documenting and owning technical solutions for various products within FTR. You will work and collaborate with business areas, enterprise architects and external suppliers so that solutions and data structures are fit for purpose.

The role will require someone who is able to build all technical and data architecture for specific products within the FTR programme and identify and assess the full range of risks, issues and opportunities presented when finding and designing technical solutions.

You will be working with business analysts and business architecture colleagues across the business, so that the projects and products are aligned to programme and technology needs for today and the future. This makes for a fantastic opportunity to make a real impact within FTR by providing improvement options for the reliability and scalability if the solution, in order to foster continuous improvement.

What you'll bring

• Professionally qualified with a relevant degree/postgraduate qualification e.g. Computer Science, plus relevant project and managerial experience.
• Extensive relevant architecture experience
• Hands-on/design knowledge of API gateway platforms/ESBs
• Experience of designing High volume / transaction E-commerce channels
• Experience of designing for content management and customer relationship management systems
• Experience of defining data models, mapping and flows in a multi-partner environment.
• Ability to work flexibly and under pressure and be able to juggle multiple priorities and deliver successfully in a fast-paced environment
• Experience in large-scale, complex digital projects and programmes (both front and back end)
• Accountability for the solution for ecommerce solutions
• High attention to detail including time prioritisation and management with excellent verbal and written communication.
• Experience of managing suppliers in technical projects.

This role is available on a Fixed Term Contract, Secondment for 12 months.

We're an inclusive employer of choice and welcome applications from everyone. For this specific role, there is an expectation to be able to come to our London or Derby office for a minimum of two days per week. We encourage people to work flexibly and we're open to hybrid working! We'll also try our best to adapt the recruitment process and offer a reasonable alternative to help support people with disabilities.

If you're working within the rail industry and considering applying via a Secondment, we encourage you to have a conversation with your line manager early in the process to support a potential secondment into GBRTT and where successful to support your release.