Social Media Customer Care Specialist (12-Month Temp)

Posted 19 hours 47 minutes ago by The Range

Permanent
Full Time
Media, Digital & Creative Jobs
Buckinghamshire, Crownhill, United Kingdom, MK8 0
Job Description

The Range is seeking a Customer Care Advisor based at our Head Office in Plymouth to deliver an exemplary standard of service by handling customer enquiries via social media, publicly and privately, in line with company procedures and trading legislation. You will record interactions on the CRM, prioritize workload to meet service levels, and collaborate with colleagues to resolve issues.

Strong written and verbal communication, attention to detail, and a proactive problem-solving approach are