SMB Customer Success Manager: Revenue Growth (UK & EU)

Posted 1 day 17 hours ago by Hiya

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

Hiya is seeking a Customer Success Manager for its SMB segment to enhance customer retention and success across the UK and Europe. This full-time, hybrid role includes ownership of a high-velocity portfolio, driving revenue growth while ensuring customer satisfaction.

The ideal candidate should have 2-5 years of relevant experience in customer success or account management, along with strong communication skills and a proven track record of managing renewals and expansions.