Skilled Operative Level 2 (Internal Only)

Skilled Operative Level 2 (Internal Only)

Job Type

Fixed Term Contract

Workspace

On-site

About the Role

We have an exciting opportunity for a Skilled Operative Level 2 to join the Norwich City Services Limited (NCSL) team on a fixed-term contract until 31 March 2027. If you have experience in labouring, property maintenance and waste clearance activities, are customer focused, and enjoy working in a fast-paced environment, we would love to hear from you. This role is open to internal applicants only.

This position involves delivering a range of labouring and support services across Norwich City Council's domestic and commercial properties on behalf of NCSL. The role includes clearing void properties, removing trade waste, undertaking basic maintenance and repair tasks, preparing work areas, assisting skilled tradespeople, carrying out deliveries and collections of materials, and ensuring properties and sites are maintained to a high standard.

The successful candidate will work independently and as part of a team, supporting the efficient delivery of maintenance services while ensuring excellent customer service. Responsibilities include liaising with supervisors and scheduling teams, completing work using mobile technology, complying with health and safety legislation, carrying out risk assessments where required, and maintaining positive working relationships with customers, colleagues and stakeholders. The postholder will also contribute to continuous service improvement and uphold the values of Norwich City Services Ltd.

The ideal candidate will have previous experience in a labouring, maintenance or construction environment, a good understanding of health and safety requirements, and the ability to work effectively with minimal supervision. Strong organisational skills, attention to detail, problem-solving abilities and excellent communication skills are essential. Applicants must be able to work at heights and in confined spaces and hold a full UK driving licence. Desirable qualifications include Asbestos Awareness and CAT B Removal training, ladder training, experience using mobile workforce technology such as PDA devices, and knowledge of other construction trades.

Why Choose Us?

• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, however, to support flexibility and promote an inclusive workplace, part-time hours or a job share arrangement will be considered.

Closing Date: Monday 17th August 2026 - please note this vacancy may close earlier if a high number of applications have been received.

Requirements

Full UK Driving Licence

Please refer to Job Description for full essentials / desirables

About the Company

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.