Site Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.

Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

About The Role:

Working Days: Monday - Friday 7am-2.30pm or 10.30am-6pm As a Site Manager, you must ensure the safe operation, profitability, and efficiency of all services provided to the school. To ensure service delivery is compliant with legislative requirements, company procedures, and customer requirements. You will lead a team of onsite employees and contractors to provide a fully integrated service to the contract. Effectively managing all operational teams through recruitment, training, and performance management. Ensuring efficient service provision in line with budgets and service specifications. Monitoring and reporting on the quality and financial performance of the services within the scope of the contract. To deliver continuous service and cost improvements through identification, promotion, and implementation of innovative systems, processes, procedures, and products.

Main Duties

• Be the first point of contact for the management of OCS service delivery to clients.
• Provide reports for our client representative and OCS management teams on all aspects of service delivery.
• Develop contract operations through account management responsibilities.
• Provide regular progress reports and service updates to our supply chain partners.
• Demonstrate a responsive "can-do" attitude to the client and end users.

Experience

• Proven background in delivering a range of both hard and soft FM, including Maintenance, Cleaning, Security, and Portering Services.
• Experience of working in an education environment would be beneficial.
• Ability to interpret contract documentation.
• Demonstrable track record of excellent client relationship management and customer-facing/partnering skills.
• Business development, retention, and championing new initiatives are keys to success in this role.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people, then please click apply and register your interest! You can also sign up for our job alerts when registering, which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.