Shop Manager
Posted 2 days 1 hour ago by Greggs plc
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers.
We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You will be responsible for ensuring customers have a brilliant experience when shopping with us-whether they order in-store or online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver excellent results and maintain high standards of the shop
- Drive high performance through recruitment, training, development, and colleague engagement
- Monitor wage controls, waste controls, and customer service standards
- Get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked, and welcoming
What we can offer you
- Colleague discount: Enjoy up to 50% off your favourite Greggs products for you and a family member
- Free hot drinks while on shift
- Paid breaks to recharge your batteries
- Share 10% of all our profits with colleagues
- Health and Wellbeing App: Remote GP and Physiotherapy services
- Holiday entitlement that increases with your career growth
- Colleague share plans to help you invest and save for your future
- Pension scheme: We match contributions up to 7%
- Employee assistance app and helpline for wellbeing support
- Long service awards celebrating key milestones
- Savings and discounts for shopping, leisure, and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, extensive experience in delivering excellent customer service, and have worked in a food-on-the-go environment or retail, this role could be for you. You should also support an inclusive culture-valuing diversity and supporting others.
If you have previously developed teams and embraced inclusivity, you'll fit right in. Apply now and take the next exciting step in your career!
About us
At Greggs, we love what we do and have fun! Our culture-how we behave and support each other-is what makes us special. Everyone's welcome at Greggs. We want all colleagues to feel valued and able to be themselves at work. Read more about us here: Greggs Careers About Greggs.
- Salary: £35,589 plus additional commission (subject to eligibility)
- Frequency: Annual
- Job Reference: greggs/TP/5323/43348
- Contract Type: Permanent
- Contract Details: Shift pattern and availability can be discussed at interview
- Closing Date: 15 June 2025
- Job Category: Retail
- Business Unit: Retail
- Location: 21/23 Castle Street, Coseley, United Kingdom