Shipping Process Manager
Posted 8 hours 9 minutes ago by Allscreens Nationwide Ltd
We are recruiting for a Shipping & Operations Manager for a large contract, based in Yeovil. You will oversee shipping operations, team performance, compliance, KPIs and customer requirements.
Key Responsibilities- Ensure import and export activities comply with customs, trade compliance and export control regulations.
- Monitor team productivity, KPIs and service levels, taking corrective action where required.
- Identify process bottlenecks, risks and opportunities to improve operational flow and reduce lead times.
- Manage critical or late shipments and shipping-related escalations.
- Provide daily reporting to the customer.
- Maintain current and compliant Work Instructions and process documentation.
- Lead root cause analysis and corrective actions for shipping errors, delays and compliance issues.
- Support internal and external audits and compliance investigations.
- Conduct performance reviews, coaching and development planning.
- Support recruitment, onboarding, training and succession planning.
- Manage attendance, disciplinary, grievance and performance processes in line with company policy.
- Act as the primary escalation point for shipping issues affecting the customer.
- Build effective relationships with customers, suppliers and internal stakeholders.
- Attend customer reviews and audits and support projects including Project Hermes.
- Ensure contractual and customer requirements are reflected in operational processes.
- Experience of working and managing a team in a shipping or similar environment.
- Strong interpersonal, communication and team-working skills.
- Computer literate with experience using SAP.
If you have experience in shipping, logistics, import/export, customs compliance, SAP and team supervision, apply today for this temporary to permanent opportunity in Yeovil.
Proud member of the Disability Confident employer scheme
Shipping Process ManagerCompany: Meridian Business Support Salary: £50,000 - £55,000 Hours: Full-time Location: Yeovil, BA20 2YB Job type: Contract Posting date: 18 Aug 2026 Closing date: 16 Sept 2026
About Disability ConfidentDisability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.