Shift Lead Technician

Shift Lead Technician

London - Battersea

Permanent - Continental Shift pattern

Salary - £48,000 - £50,000 depending on experience, plus private healthcare and flexible benefits

We're looking for a proactive and experienced Shift Lead Technician to take ownership of service delivery across a key client contract. You'll lead a team of Technicians, ensuring high standards of performance, safety, and customer care. This is a hands-on leadership role where you'll balance technical expertise with people management and client engagement.

• Lead and support your team to deliver excellent service across client sites.
• Manage PPM and reactive maintenance to meet SLAs and KPIs.
• Provide first-line leadership, performance reviews, and team development.
• Ensure compliance with health & safety, statutory regulations, and internal procedures.
• Liaise with clients and subcontractors to maintain strong working relationships.
• Support with fault finding, quoting, and supervising small works and projects.
• Contribute to financial planning, reporting, and continuous improvement initiatives.

• Previous experience at a senior level, ideally as a Multi-Skilled Technician.
• Strong background in Industrial, Commercial & Domestic systems, with experience in PPMs aligned to SFG20 or equivalent.
• Advanced fault-finding and diagnostic skills.
• Capable of supervising reactive repairs and small projects.
• Experienced in managing statutory and mandatory compliance records, including uploading to service systems.
• Relevant technical qualification or completed industry apprenticeship is essential.
• Excellent communication, leadership, and organisational skills.
• A proactive, solutions-focused mindset with a commitment to safety and quality.

Benefits:

We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• Pension with a leading provider and up to 8% employer contribution
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Life Assurance
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes.

Next Steps:

As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.