Services Solution Architect

Location: Belfast, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

THALES are looking to recruit an ambitious & driven Services Solution Architect to enable strategic as well as an operations level in the design of services, leading interdisciplinary design teams in the design and deployment of innovative services in the defence, business, consumer and public sector.

Location: Belfast

The successful candidate will need full Security Clearance (SC) -For more information and guidance please visit the UKSV website

The purpose of a Services Solution Architect (SSA) is to:

• Engage professionally with potential clients, articulate the value of service design and service solutions to their business. Identify their needs and influence their requirements through proposals, white papers and dialogue.
• Work collaboratively within campaigns and assist in the development of capture plans alongside sales & marketing and within the customer space to develop customer service solutions.
• Create user and business value in services design and deliver architecture for service provision that ensures consistent delivery and excellent user experience.
• Provide expert advice to shape the development of systems/equipment, and develop their support strategy, for optimal through-life cost and customer experience
• Provide expert advice to identify and develop transversal enablers and capabilities.
• Provide expert solutions to long-term or through-life support bids and programmes into customers, internal bid and/or programme managers.
• The SSA provides expertise and inspiration in solving problems within these and allied areas across business segments.

Core Tasks and Responsibilities

• Own and deliver complex service solutions
• Look for value creation outside the companies' boundaries and adopt the customer's perspective
• Leading as service solution architect shaping opportunities with clients, capture leads, programme managers and bid teams in order to create a winning solution that supports the value proposition.
• Leading Thales service solutions in line with Chorus 2.0 PDCS whilst consulting and informing solution stakeholders throughout.
• Producing compelling proposal documentation, throughout full sales lifecycle, owning Chorus 2.0 8.1 PDCS elements of the prospect.
• Producing multiple level service solution architecture and associated processes using proven tools and best practice design techniques that align to the customers service requirements.
• Collaborate with Systems, Network and other Thales Solution Architects depending on the complexity of the solution to develop a robust service solution.
• Drawing on existing service lifecycle resources to contribute to the overall service solution - i.e Modelling, ILS, Obsolescence Management.
• Ensuring best practice service transition is adhered to when testing and deploying products or systems into service delivery.
• Producing holistic service management documentation that can be understood by service delivery teams for in life support.

Must have skill

• Knowledge of DEF-STAN 00-600
• Proven experience in capturing customer requirements and driving value and benefit realization
• Strong interpersonal skills with confidence in delivering presentations to stakeholders
• Demonstrated ability to lead 8.1 service governance reviews
• Experience conducting requirement, solution, and design reviews

Values & Behaviours:

The successful candidate will demonstrate behaviours that are consistent with the Leadership at Thales Model:

Think Big

Make It Happen

Together

Security Clearance

Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK ( )

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.

Flexibility

Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

The Work Environment

At Thales, we believe in flexible SMART working and have the expectation this role will be delivered through a combination of remote and office based collaborative working. When working in the office, you will be based at the largest Thales site in the UK, featuring access to a wide variety of resources including manufacturing, environmental and electromagnetic test facilities and specialised laboratories. The modern site includes a subsidised restaurant, a café, break out spaces, bicycle storage facilities and more.

Benefits at Thales

Alongside a competitive base salary, we offer a variable compensation plan bonus and benefits package, which includes:

• Half day every Friday, usually finishing around 13:00pm
• Pension Scheme
• 28 days annual leave (Plus Bank Holidays)
• Life Cover
• Progression and Development Opportunities
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers

Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!