Services Engagement Executive
Posted 1 day 3 hours ago by Softcat plc
Would you like to kick start your career in a supportive,collaborativeand innovative company?
Do you enjoy working as part of an enthusiastic, passionate,and collaborative team?
Join our Services Engagement team
The Services Engagement (SE) department is a newly created team to support sales with the resourcing of all our services departments.
Success. The Softcat Way.
Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.
The role will encompass working with our Support Services and Networking and Security Specialist Teams, our Purchasing Team, our Service Delivery Managers, Vendors, our Operations Centre, and Third-Party Partners that complement our Service offering.
As Services Engagement Executive, you'll be responsible for:
- Helping with the growth and success of the Support Services business unit
- Assisting the external Sales Specialists in the day-to-day role of quoting new business, working on renewals, and owning and managing run rate/renewal opportunities
- Quoting creation and renewal quotes, using Manufacturer and suppliers' online portals
- Dealing with customer inquiries while working alongside different departments within the business
We'd love you to have
- Excellent communication, organisation, and administration skills
- Exceptional customer service skills with professionalism, patience and a "customer-first" attitude
- Willing to go above and beyond to represent Softcat Services in a good light
- A passion for working with people and the ability to quickly build and sustain strong internal relationships
- A pro-active approach, the ability to work in a fast-paced environment and work well under pressure
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working- 3 days in the office an d 2 da ys working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at
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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:
Pension Share incentive plan Life Assurance HolidayTwo days extra holiday on top of your usual entitlement on your birthday and at Christmas
TripsOpportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
VouchersTechnology vouchers, activity passes, restaurant discount card
Partner/family BenefitsOption to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption supportTwo days extra holiday on top of your usual entitlement on your birthday and at Christmas
TripsOpportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
VouchersTechnology vouchers, activity passes, restaurant discount card
Partner/family BenefitsOption to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption supportTwo days extra holiday on top of your usual entitlement on your birthday and at Christmas
TripsOpportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
VouchersTechnology vouchers, activity passes, restaurant discount card
Partner/family BenefitsOption to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support