ServiceNow ITOM Manager AIOps & CMDB Expert (Hybrid)

Pfizer Ireland is hiring for a Manager, ServiceNow ITOM Engineer to lead IT operations management on the ServiceNow platform. This hybrid role is based in Ireland and requires hands on expertise with Discovery, Mapping, CMDB and AIOps to improve service dependability and automation.

The ideal candidate has 4+ years in ITOM and CIS certification, with strong cross functional collaboration and a solid architecture understanding. EU work eligibility is required; on site weekly presence is expected.