ServiceNow Engineer (GenAI)

Embark on a transformative journey as ServiceNow Engineer. At Barclays, our vision is clear - to redefine the future of banking and help craft innovative solutions. Barclays is one of ServiceNow's largest customers in EMEA, and the platform is crucial to operations across the bank. We are committed to keeping pace with ServiceNow's own innovation and capability growth. For you, this brings the opportunity to drive and improve the capabilities provided on our platform and to constantly learn, grow, and develop new skills.

To be successful as a ServiceNow Engineer, you should have:

• ServiceNow Scripting and APIs knowledge, including deep knowledge of leading practices.
• Experience with ServiceNow Flow Designer.
• Detailed knowledge of ServiceNow ITSM applications.

Other highly valued skills include:

• ServiceNow Service Portal Development.
• ServiceNow UI Builder Development.
• ServiceNow Solution Design and Architecture.

You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in Radbroke Hall, Knutsford.

Purpose of the role

To design, develop, and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Accountabilities

• Development and delivery of high-quality software solutions using industry-aligned programming languages, frameworks, and tools. Ensuring code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration with business objectives.
• Participation in code reviews and promoting a culture of code quality and knowledge sharing among peers.
• Staying informed of industry technology trends and actively contributing to the organization's technology communities.
• Adhering to secure coding practices to mitigate vulnerabilities and protect sensitive data.
• Implementing effective unit testing practices to ensure code quality and reliability.

Assistant Vice President Expectations

• Advising and influencing decision-making, contributing to policy development, and collaborating closely with other functions.
• Leading assignments, guiding team members, and identifying new directions for projects.
• Consulting on complex issues and supporting resolution of escalated issues.
• Mitigating risks and developing policies to support control and governance.
• Managing risks and strengthening controls related to work performed.
• Collaborating across areas to achieve organizational objectives.
• Analyzing data from multiple sources to solve problems creatively and effectively.
• Communicating complex or sensitive information effectively.
• Influencing stakeholders to achieve desired outcomes.

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset of Empower, Challenge, and Drive.