ServiceNow Engineer

ServiceNow Engineer page is loaded ServiceNow Engineerlocations: Manchesterposted on: Posted 4 Days Agojob requisition id: R-07093We're looking for a motivated and detail-oriented ServiceNow Developer to join our growing technology team. If you're passionate about building smart, scalable solutions and want to work in a collaborative, people-first environment, this could be the perfect opportunity for you. About the Role As a ServiceNow Developer, you'll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you'll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You'll also contribute to platform improvements, integrations, and documentation-making a real impact from day one. What You'll Do Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management Troubleshoot and resolve technical issues, contributing to incident resolution Maintain clear documentation and support user training Contribute to the ServiceNow roadmap and continuous improvement initiatives What We're Looking For 2+ years of experience working with the ServiceNow platform Understanding of ITSM lifecycle, ITIL framework, and platform integrations Familiarity with software development practices and tools like Azure DevOps Strong communication and stakeholder engagement skills A proactive, service-oriented mindset with attention to detail ServiceNow CSA certification is a plusWe're a close-knit team of around 100 people, committed to creating a workplace where everyone feels they belong. We value curiosity, collaboration, and continuous learning. Whether you're looking to grow your technical skills, explore new areas of the platform, or take on more responsibility, we'll support your development every step of the way. What We Offer A flexible, mostly remote working model-coordinate with your team to find what works best Shared parking spots for those who drive An additional 6% of your monthly base salary to spend on wellness, learning, or other perks €8.50 daily meal allowance , fully covered Extra days off to recharge Life assurance for peace of mind Up to 20 days paid leave for sickness or caring responsibilities Annual performance bonus Daily office refreshments Unlimited access to LinkedIn Learning Well-being support through apps and an Employee Assistance Programme Regular events, workshops, and volunteering opportunities Apply now and help shape the future of our ServiceNow platform.Freshfields is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.