ServiceNow Developer

Whitebridge is looking for a ServiceNow Developer to support the implementation of a new system for our utilities client.

Role Overview:

• Provides proactive administration, management, design, implementation, services and support for complete ServiceNow platform and solution.
• Provide technical advice in numerous areas of the business including deliveries in key Customer projects.
• Manages and resolves request & incidents against ServiceNow applications.
• Performs routine maintenance to include performance monitoring and error identification/remediation, as well as participating in ServiceNow upgrade planning and execution.
• Install and manage server/s and client endpoint installation and manage integrations with multiple systems of record.
• Design and implementation technical capability and governance, including writing required process documentation.

What do I need?

• Certification as a ServiceNow Administrator (or similar), and a willingness to learn and adopt new technology skillsets.
• Working knowledge of ITIL framework.
• Strong working knowledge of ServiceNow components such as IT Service Management, IT Operations Management, Workflow Management, Orchestration, Discovery and Service Mapping, and ServiceNow configurations which involves various modules and third-party integrations such as Azure/Active Directory.
• Good understanding of IT Infrastructure - including Servers, OS, networking, security, protocols and IIS.
• Strong customer service skills, excellent communication skills (written and oral) and a team player

The successful applicant should be able to commit to starting ASAP. The role for will be hybrid remote/home-based, with occassional office visits, and will be umbrella based working. Direct applicants only please.